Wednesday, November 20, 2013

Issue for instructors with comments made in SpeedGrader when using Chrome

Hello Faculty,
I just wanted to make you aware of an issue with the SpeedGrader in Canvas.  I have heard reports of this issue at CCC.  Comments in SpeedGrader made on students’ papers may not display correctly for you when using Chrome.  Using Firefox seems to work fine.  Your students should not experience the issue.  Instructure is working to resolve this as quickly as possible.  

Please let me know if you have any questions

Justin Reynolds | eLearning
Coconino Community College 

On 11/19/13, 4:17 PM, "Canvas Support" wrote:



Canvas Bug Bulletin
Annotation display incorrectly in Chrome 31+

Hi Admins--

Annotations applied to documents via Crocodoc are displaying poorly in Chrome 31+. The problem appears on both Mac and PC, but it looks a little different on each:


We're working with our friends at Crocodoc on this issue. It's something they will need to fix on their side. We don't have an ETA to share yet, but we will keep you informed. Since this is not a Canvas issue, you don't need to submit further tickets to us about the problem--although you're certainly welcome to do so. :-)

Thanks,

Canvas Support
You are receiving this message because you're listed as a Canvas Admin for your institution and either you or your Account Manager requested that you be added to the Canvas Admin mailing list.

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Instructure
6330 South 3000 East

Cottonwood Heights, UT 84121